All customers, renters, drivers, co-drivers, authorized users, visitors, and individuals interacting with Brains Car Rentals Management and Services Agency are expected to carefully read and fully understand this Privacy Policy, Operational Disclosure, Vehicle Recovery Authorization, and Customer Consent Agreement before renting, reserving, operating, managing, or using any vehicle, service, or platform operated, managed, supervised, or facilitated by Brains Car Rentals Management and Services Agency.By contacting, communicating with, booking through, renting from, making payment to, operating vehicles from, or entering into any agreement or transaction with Brains Car Rentals Management and Services Agency, you acknowledge, consent, and agree to the following terms and conditions.
Brains Car Rentals Management and Services Agency may collect, receive, verify, process, store, and maintain personal information including but not limited to:
Information may be collected through physical documentation, electronic communication, online forms, text messages, emails, phone calls, applications, digital systems, customer support interactions, CCTV systems, or other operational methods deemed necessary for lawful business operations.
Customers acknowledge and agree that Brains Car Rentals Management and Services Agency may photograph, scan, digitally store, copy, verify, retain, and process identification documents, driver’s licenses, passports, insurance cards, and related verification documents for operational, legal, insurance, fraud prevention, compliance, risk management, recovery, and security purposes.Verification may involve third-party vendors, fraud prevention services, insurance verification systems, identity authentication systems, compliance providers, payment processors, and operational risk management platforms.
Vehicles managed, operated, rented, supervised, or facilitated by Brains Car Rentals Management and Services Agency may contain GPS tracking systems, telematics systems, immobilization technology, vehicle diagnostics systems, recovery systems, connected manufacturer software, dash cameras, operational monitoring systems, or related technologies.These systems may be used for:
Customers acknowledge and consent to the monitoring, collection, storage, and use of such operational and vehicle-related data to the fullest extent permitted under applicable law.Tampering with, disabling, interfering with, or attempting to bypass monitoring, immobilization, GPS, or recovery systems may constitute a violation of the rental agreement and may result in immediate termination of services, repossession, recovery action, additional fees, legal action, or law enforcement involvement.
Vehicles may contain infotainment systems, Bluetooth systems, navigation systems, connected applications, voice assistants, manufacturer-connected services, and third-party communication platforms.If a customer pairs a mobile device, phone, tablet, contact list, messaging system, or personal application with any vehicle system, the customer acknowledges and understands that data may temporarily remain stored within the vehicle systems.Brains Car Rentals Management and Services Agency shall not be responsible for information transferred, retained, accessed, synced, or stored through manufacturer-connected systems, infotainment systems, or third-party applications.Customers are strongly encouraged to remove all personal data, call logs, contacts, navigation history, text messages, accounts, and connected devices before returning any vehicle.
Brains Car Rentals Management and Services Agency locations may utilize CCTV systems, security cameras, audio recording systems, monitoring systems, surveillance systems, and body cameras for:
By entering our premises, offices, operational areas, lots, facilities, or interacting with representatives of Brains Car Rentals Management and Services Agency, customers consent to such monitoring and recording practices where permitted by law.
Brains Car Rentals Management and Services Agency may disclose, exchange, share, transmit, or provide customer information to third parties where reasonably necessary for lawful business operations, including but not limited to:
Information may also be shared for:
Brains Car Rentals Management and Services Agency shall take commercially reasonable measures to safeguard customer information in accordance with applicable laws and operational standards.
Failure to maintain communication, abandonment of a vehicle, missed payments, refusal to cooperate, provision of false information, unauthorized vehicle use, violation of rental terms, or failure to return a vehicle as agreed may constitute material breach of the rental agreement.In such circumstances, Brains Car Rentals Management and Services Agency reserves the right, to the fullest extent permitted under applicable law, to initiate immediate vehicle recovery, repossession, immobilization, disablement, towing, retrieval, or repossession procedures without additional notice.The customer expressly authorizes Brains Car Rentals Management and Services Agency, its employees, contractors, agents, recovery personnel, tow providers, field representatives, or affiliated vendors to locate, access, secure, recover, immobilize, tow, or repossess the vehicle where legally permitted.The customer acknowledges and agrees that:
Brains Car Rentals Management and Services Agency shall not be liable for loss, theft, or damage to personal property left inside a recovered, repossessed, abandoned, or impounded vehicle, except where prohibited by law.
Customers acknowledge and agree that Brains Car Rentals Management and Services Agency maintains internal operational, compliance, and risk management reporting systems designed to document and track violations of rental agreements, fraud concerns, operational risks, payment defaults, recovery incidents, security concerns, misuse of vehicles, or other business-related incidents.In the event of contractual violations or operational concerns, customer information including names, contact information, driver’s license information, rental history, payment history, incident reports, and related documentation may be internally documented and retained for lawful business, compliance, operational, and risk management purposes.Customers acknowledge and consent to such internal reporting and documentation practices to the fullest extent permitted under applicable law.
Customers agree that electronic signatures, digital acknowledgments, online agreements, emails, text messages, recorded phone calls, scanned documents, electronic payments, and digital communications may constitute valid and legally enforceable acceptance of agreements and contractual obligations.Customers further consent to receiving operational, billing, reminder, collection, marketing, scheduling, and service-related communications through phone calls, text messages, emails, automated systems, or digital communication platforms.
To the fullest extent permitted under applicable law, Brains Car Rentals Management and Services Agency shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
Nothing in this agreement shall exclude liability where such exclusion is prohibited by applicable law.
This Agreement shall be governed by, interpreted, and enforced in accordance with the laws of the State of Maryland, without regard to conflict of law principles.Any disputes arising from or relating to services provided by Brains Car Rentals Management and Services Agency shall be subject to the jurisdiction of the appropriate courts located within the State of Maryland unless otherwise required by applicable law.
By renting, reserving, operating, managing, using, or accepting services from Brains Car Rentals Management and Services Agency, the customer confirms that they:
Failure to agree with these terms prohibits the use of any vehicle, service, or platform operated by Brains Car Rentals Management and Services Agency.
